Refund and Cancellation Policy
Our focus is complete customer satisfaction. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
Our Policy for the cancellation and refund will be as follows:
For Equipment and consumables both
For Cancellations please choose any one of the links
- Cancel Order link. (Orders may be cancelled within 48 hrs of placement of order). In this case, dispatch will be made after 48 hrs.
- Non-cancellable order (In this case goods will be dispatched immediate receipt of the order)
- NO refund. Equipment malfunction will be handled under warranty claim.
- No Exchange
- Manufacturing defects fall under refund policy and refund shall be processed only after examination of the returned product at our Head Office (Leelawanti House, 58/10, Ashok Nagar, New Delhi – 110018).
- For refund of the manufacturing defects goods, customer will inform via Refund link within 48 hrs of receipt of the goods. In this case photographs to be attached in the Refund form. Our logistic partner will pick-up the goods from customer site. Customer will return goods in original packing with original invoice. After receipt of goods in HO customer shall be informed through SMS / EMail.
- After receipt of goods in our HO our inspection team will examine the goods and if found ok will be forwarded for refund process.
- Approval response shall be informed within 7 days of the receipt of the goods.
- Refund shall be made within 30 days of receipt of goods. The same will be informed through SMS/EMAIL.